OUR PLEDGE

  • DIB Bank pledges to protect you through ethical, fair and honest treatment at every point of contact.
  • We will treat you with respect and professionalism.
  • We will partner with you through sharia compliance solutions to help you achieve that which matters most to you.
  • We will explain our products and service information in a way that you can understand. Our product information will clearly state.
    1. Profit rates.
    2. Fees and charges.
    3. Terms and conditions.
  • It is your right to ask questions and
    give feedback on our products and services. We will provide various platforms through which you can  submit questions and complaints to the bank. We will respond to questions and complaints quickly and fairly.